TERMS & CONDITIONS

Return Policy: All watches sold have a 3-day return policy. If you are not satisfied with your purchase, please contact us by email or phone. Then return the watch in exactly the same condition.

Therefore, we will reimburse you within 7 days following the complete inspection of the watch after returning it to our offices at your expense. 

Nous ne rembourserons aucune montre au-delà de la période d’inspection de 3 jours suivant la réception de cette dernière. Paris Time ne pourra pas être tenu responsable de tout accident ou perte à compter de la date de livraison des montres.

If the returned watch is not in the exact same condition in which it was delivered, it cannot be refunded, a monetary resolution may be proposed in the event of possible repair or other damage caused by the purchaser.

From the moment that the watchhas been delivered, it is no longer under the responsibility of Paris Heure even in the event of return. The customer is responsible for taking out their own insurance for transport, as it is no longer the property of Paris Heure after delivery to the buyer.

Returns must be sent by the same way the watch was received. 

For a refund, watches must be returned and received in the exact same condition as shipped. A full inspection will take place before any refund is issued.

Once the watch(s) are in Paris Heure's possession and safe, we will issue a refund.

Please contact us directly for returns outside of Europe due to import taxes, import fees and difference in laws.

Warranty: All watches are guaranteed for 6 months under normal use.

For non-waterproof vintage watches there is no guarantee of waterproof. 

The warranty is voided in the event of a water-resistance problem caused by the crown not being screwed in.

In the event of shocks to the watch, the warranty is void. 

Normal use only allows you to benefit from the warranty.

Payments : All payments will be made by bank transfer only.

No items will be sent until full payment is received. 

Payment must be received and cleared in full before any item is shipped. 

All watches remain the property of Paris Heure until payment for the watch has been totally completed.

Shipping: All our watch purchase shipments are free and fully insured via Malca Amit who mainly uses Fedex and DHL.

Buyers are responsible for all additional customs fees, duties, or taxes. 

A tracking number will be given to you after collection of the package by our carrier. 

In case of loss or theft of packages, a refund will only be made after approval of the insurance claim by our insurance provider Malca Amit.